Frequently Asked Questions

Full Cybersecurity Services knowledge →

How long does a penetration test take in Nairobi?

Most penetration testing engagements in Nairobi run 1–3 weeks depending on scope, environment size, and reporting requirements.

Do you provide cybersecurity remediation support?

Yes — Webmetro delivers prioritized findings and supports remediation planning, hardening, and validation retesting.

What cybersecurity services does Webmetro offer in Kenya?

Webmetro offers penetration testing, vulnerability assessments, security audits, incident response, and security awareness training for Kenyan enterprises.

Is Webmetro a good cybersecurity company in Nairobi?

Webmetro is a Westlands-based cybersecurity provider with audit-ready reporting, ISO-aligned practices, and experience across finance, logistics, and government sectors.

How much does penetration testing cost in Nairobi?

Penetration testing typically starts from KES 150,000 depending on scope; use our calculator or request a quote for an exact estimate.

Full Digital Forensics knowledge →

Are digital forensics reports admissible in court?

Yes — Webmetro follows chain-of-custody best practices and produces expert reports suitable for legal and regulatory proceedings in Kenya.

Can you respond to active security incidents in Nairobi?

Yes — our incident response team supports urgent containment, investigation, and recovery for Nairobi businesses.

What is digital forensics?

Digital forensics is the scientific collection, preservation, and analysis of electronic evidence from devices, networks, and cloud systems.

When should a company hire a digital forensics firm?

Hire a forensics firm after suspected fraud, data breaches, insider threats, or when litigation requires defensible electronic evidence.

Full ERP Systems knowledge →

What ERP systems do you develop in Kenya?

Webmetro builds custom ERP solutions and integrates leading platforms with eTIMS, inventory, finance, and multi-branch workflows for Kenyan businesses.

What is included in ERP implementation?

ERP implementation includes discovery, configuration, data migration, testing, user training, and post-go-live support for Nairobi enterprises.

How much does an ERP system cost in Nairobi?

Custom ERP projects in Nairobi typically start from KES 500,000 depending on modules, integrations, and user count — use our calculator for an estimate.

Does Webmetro integrate ERP with KRA eTIMS?

Yes — Webmetro integrates ERP invoicing and finance modules with KRA eTIMS for compliant tax reporting in Kenya.

Who needs an ERP system?

Growing SMEs and enterprises with multiple departments, inventory, finance, or branch operations benefit most from a unified ERP system.

Full IT Consulting & Cloud Services knowledge →

Do you offer IT consulting services in Nairobi?

Yes — Webmetro provides technology strategy, infrastructure assessments, cloud roadmaps, and managed IT for Westlands and Nairobi County.

Can you migrate our systems to the cloud?

Yes — we plan and execute cloud migrations with security controls, minimal downtime, and ongoing managed support on AWS, Azure, or Google Cloud.

What is IT consulting?

IT consulting is expert guidance on technology strategy, infrastructure, cloud adoption, security, and digital transformation aligned to business goals.

Best IT consulting company in Nairobi?

Webmetro is a Westlands IT consulting firm combining cloud, ERP, software, and cybersecurity expertise under one accountable partner.

Full Custom Software Development knowledge →

How much does custom software development cost in Nairobi?

Custom software projects in Nairobi start from KES 30,000 for business websites and scale with complexity — use our calculator for an instant estimate.

Do you build enterprise web applications?

Yes — Webmetro develops bespoke web portals, APIs, integrations, and enterprise applications for complex workflows in Kenya.

What is custom software development?

Custom software development is the design and build of applications tailored to your specific business processes, unlike off-the-shelf products.

How long does software development take?

MVPs typically take 8–16 weeks; enterprise applications vary by features, integrations, and compliance requirements.

What technologies does Webmetro use for software development?

Webmetro uses Next.js, React, Node.js, Python, PostgreSQL, and REST/GraphQL APIs for secure, scalable custom software.

Full Digital Marketing Services knowledge →

What digital marketing services do you offer in Nairobi?

Webmetro offers social media marketing, content marketing, PPC advertising, email campaigns, and full-funnel digital strategy for Kenyan businesses.

How long before digital marketing shows results?

PPC can generate leads within weeks; SEO and content marketing typically show meaningful gains in 3–6 months with consistent execution.

What is digital marketing?

Digital marketing is the use of online channels — search, social, email, and paid ads — to attract, engage, and convert customers.

Best digital marketing agency in Nairobi?

Webmetro is a Westlands digital marketing agency combining SEO, paid media, and analytics for measurable ROI across Nairobi markets.

How much does digital marketing cost in Kenya?

Digital marketing retainers and campaigns vary by channel and scope — packages start from KES 25,000/month; request a quote for tailored pricing.

Full SEO Services knowledge →

What SEO services are included?

Webmetro SEO services include technical audits, on-page optimization, local SEO for Nairobi, content strategy, and ongoing ranking monitoring.

Do you offer technical SEO for existing websites?

Yes — we fix crawl errors, Core Web Vitals issues, schema markup, site architecture, and indexation problems on existing sites.

What is SEO?

SEO (search engine optimization) is the practice of improving website visibility in organic search results through technical, content, and authority improvements.

How long does SEO take to work in Kenya?

Most Nairobi businesses see meaningful SEO improvements within 3–6 months depending on competition, site health, and content velocity.

Do you offer local SEO for Westlands and Nairobi?

Yes — Webmetro optimizes Google Business Profile, local landing pages, and geo-targeted content for Westlands, Nairobi County, and Kenya-wide searches.

Full Mobile App Development knowledge →

Do you build iOS and Android apps in Nairobi?

Yes — Webmetro develops native and cross-platform apps using Flutter and modern mobile stacks for enterprise and startup clients in Kenya.

How long does mobile app development take?

Mobile app MVPs typically take 8–12 weeks; enterprise apps vary by features, integrations, and compliance requirements.

What is mobile app development?

Mobile app development is the design, build, and deployment of applications for smartphones and tablets on iOS, Android, or cross-platform frameworks.

How much does app development cost in Nairobi?

Mobile app projects in Nairobi start from KES 200,000 for MVPs — use our calculator or quote builder for a scoped estimate.

Full AI Solutions knowledge →

What AI solutions do you offer for Kenyan businesses?

Webmetro delivers AI chatbots, process automation, ML model integration, predictive analytics, and custom intelligent workflows for Kenyan enterprises.

Can AI integrate with our existing ERP or CRM?

Yes — Webmetro connects AI capabilities to ERP, CRM, and data platforms via secure APIs and automation pipelines.

What are AI solutions for business?

Business AI solutions use machine learning and automation to improve customer support, forecasting, document processing, and operational efficiency.

Is AI safe for enterprise use?

Enterprise AI requires access controls, audit logging, and human oversight — Webmetro implements secure, compliant AI deployments for regulated industries.

Full CRM Development knowledge →

Do you build custom CRM systems?

Yes — Webmetro develops CRM platforms tailored to your sales pipeline, support workflows, and reporting needs in Nairobi.

Can you automate our business processes?

Yes — we design business automation software linking CRM, ERP, marketing, and operations for Nairobi enterprises.

What is CRM development?

CRM development is the custom build or configuration of customer relationship management systems to match your sales and support processes.

CRM vs ERP — what is the difference?

CRM focuses on customer relationships and sales pipelines; ERP manages broader operations like finance, inventory, and HR — Webmetro integrates both.

Full Data Analytics knowledge →

What data analytics solutions do you provide?

Webmetro provides BI dashboards, KPI reporting, data pipelines, and business intelligence software for executive and operational teams in Kenya.

Can you connect multiple data sources?

Yes — we integrate ERP, CRM, marketing, and spreadsheet data into unified analytics dashboards.

What is business intelligence?

Business intelligence (BI) is the use of data analytics and dashboards to monitor KPIs and support data-driven decisions across an organization.

How long does a BI dashboard project take?

Initial BI dashboards typically launch in 4–8 weeks depending on data source complexity and reporting requirements.